Our objective is to run general insurance businesses with strong market positions that deliver sustainable profitable performance.

We provide insurance products and services in over 130 countries and have operations in more than 33 countries. We have market leading positions in many of our chosen segments. This is achieved in part, through our strong track record of delivering customers quality, innovative solutions and underwriting and claims expertise. We have implemented an operational improvement programme to enhance operational efficiency, controls and the customer experience.

The key to delivering against our strategy is having the right culture and right people. We are focused on developing talent through the creation of an environment where responsibilities and accountabilities are clearly defined, people are challenged and performance rewarded. We continue to embed a performance culture across the Group.

Our strategy is based on a disciplined approach to delivering quality earnings and our financial objectives are:

·      Sustainable performance with continued delivery of results in line with our targeted financial returns.

·      Targeted profitable growth in our ongoing businesses.
 

The business is well positioned in its chosen markets, with all core businesses achieving strong returns.