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Company Details: Service Works Group

Contact:

Hazel Bedson
Tel: 0208 877 4080
Email: [email protected]
Website: www.swg.com
Address:

SWG House
4 Keswick Road
London
SW15 2JN




Description

 

Service Works is a leading provider of Facilities, Estates & Performance Management (CAFM) software. Service Works’ flagship software, QFM, is a comprehensive web and mobile enabled facilities management application, comprising an integrated range of modular management tools that optimise the operational efficiency of asset, building and service activities. Many of the world’s leading corporate, government and service provider organisations have standardised their operations using QFM, because it is intuitive, quick to deploy, generates measurable cost savings, secures rapid return on investment and creates competitive advantage.
 
Service Works is the market leader in PFI/PPP Performance Management Software, and QFM is used to support in excess of 90 PFI/PPP contracts across the world. Over £4.5 billion of PFI contracts throughout the globe are currently managed using QFM Payment Mechanism software.

QFM offers a centralised view of all facilities management activities, giving the capability to track and analyse portfolio-wide performance and determine the FM processes and expenditure needed for optimal business operations. Functionality includes:
 

- Facilities Management (including Planned and Preventative Maintenance, Asset Management, Health and Safety, Contractor Management)
- Real-time FM Helpdesk application
- Mobile Workforce Management via handheld PDA
- PFI/PPP Automated Payment Mechanism
- Bookings (including Room, Visitor and Accommodation)
- Property Management
- Invoicing
- Comprehensive reporting suite
 

QFM comes equipped with an extensive range of user-configurable options, enabling tailored workflows to be created and applied, in order to suit a broad range of businesses and their individual processes. QFM offers links to third party applications including: Building Management Systems, HR, Finance & Accounting Software, CAD, Space Planning and GIS solutions. Service Works provides a broad range of supporting business process consultancy, training and support services to support their range of software solutions.

 





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